Wednesday, October 05, 2005
Why Domino's Sucks Complete Ass...

First their pizza crust is nasty. Second, crap like this, taken directly from my letter of complaint to their complaint center:

Hello. I made an order today for a medium steak pizza, and a special from your recent flyer (large 1 topping, breadsticks, and 2lt Coke $15.99). The person taking my order opened up with asking me twice, "what do you want?" Then he went on to take my order, telling me that my phone number was "evil" because of the last four digits. This would have been ok. However, once he reached the total he told me the total and said "goodbye" and hung up before asking me how I wished to pay.

Consequently, an hour and a half later when my delivery man showed up (whatever happened to the good old days when it took 30 minutes?) I tried to hand him a personal check. This was quickly refused, and upon my informing him that no one asked me how I was paying he brusquely asked for a credit card, of which I didn't have. So. He left. With the dinner I had been waiting for an hour and a half for. I am not frustrated with the delivery man, he doesn't make the rules. However, I am sorely upset with the person who took my order. (Upon calling the Domino's in question, I was informed that there were several men working and ok, we get your complaint. No one even bothered to apologize.) This person didn't identify himself by name, and so I don't know who took my order. I am quite upset with the level of service I recieved today.

Thank you very much,

Angela Foltz

My daughter was sad, but told me it was okay and that she was sorry because, "I know how much you were looking forward to the pizza." Truth be told, it was that frosty 2 liter bottle of Coke I was longing after, but there you go.



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